Returns & Exchanges
At Bennett Winch, we stand behind the craftsmanship of our products and offer a 30-day return policy for any unused items in their original packaging. We aim to ensure your complete satisfaction with every investment piece you purchase from our collection.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original dust bags and shipping box, ensuring all tags remain attached and the product is in pristine condition.
Affix the Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier and retain your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing